Every call answered.
Every job booked.
A 24/7 phone receptionist for local service businesses. It answers every call, books jobs into your calendar, and sends emergencies straight to you.
Set up in 48 hours · Keep your number · Month-to-month
Sample call from Dana Ruiz
Calling Harbor Heating & Plumbing, Tue 9:42 PM
Sample call
Play this call
- 0:00Receptionist: Thanks for calling Harbor Heating and Plumbing. I'm the virtual receptionist, and this call is recorded. How can I help?
- 0:07Caller: Hi, yeah... our furnace just quit. There's no heat, and it's supposed to be freezing tonight.
- 0:14Receptionist: Oh no, I'm sorry to hear that. Let's get someone out to you. What's the address?
- 0:20Caller: Uh, 418 Alder Street.
- 0:23Receptionist: 418 Alder Street. And your name, and the best number to reach you?
- 0:28Caller: Dana Ruiz. 555-0142.
- 0:33Receptionist: Thanks, Dana. The on-call technician can be there tonight at 10:30. The after-hours visit fee is 89 dollars. Should I book it?
- 0:42Caller: Yes, please.
- 0:44Receptionist: You're booked for tonight at 10:30. I've sent you a text to confirm, and the technician has your details.
- 0:50Receptionist: One quick question for the technician: is the furnace gas, or electric?
- 0:55Caller: Gas. The fan runs, but it's just blowing cold air.
- 0:59Receptionist: Got it, I've added that to the job. Anything else I can help with?
- 1:04Caller: No, that's it. Thank you so much.
- 1:07Receptionist: You're welcome, Dana. Stay warm, and see you at 10:30.
Your calendar. Nothing booked from this call yet.
Callers don't leave voicemails. They call the next business on Google.
The cost of a missed call
The starting numbers are examples. Move the sliders to match your business.
Estimated revenue lost each month (estimate)
About $4,850 a month
8 missed calls a week × 40% that would have booked × $350, over an average month. This is an estimate from the numbers you set, not a promise of results.
Book a 15-min demoHow it works
- 1
We set it up with your services, hours and calendar
Ready in 48 hours. You send the details once.
- Services
- Furnace repair, drains, water heaters
- Hours
- Mon to Sat, 7 AM to 6 PM
- Calendar
- Connected
- 2
You forward your calls, all of them or just the missed ones
Your number stays yours. Forwarding is a setting on your phone line.
Forward to VoiceLumo
- Only the calls I miss
- All calls
- 3
Every call gets answered, booked and summarized for you
Day, night and weekends. You see what happened on each one.
- Answered9:42 PM
- BookedTonight, 10:30 PM
- Summary sent to you9:44 PM
What it handles
The calls your business gets every week, and what happens to each one.
“No heat tonight”
Emergency visit booked with the on-call tech
Booked
“There's water coming through my ceiling”
Put straight through to your cell
Transferred
“Can I move my 3pm?”
Moved to the next open slot
Booked
“Do you come out to my area?”
Answered from your service area list
Answered
“I have a question about my invoice”
Message taken and sent to the office
Transferred
After every call
You get a summary by email: who called, what they needed, how urgent it is and what got booked.
Listen to any call, read any transcript.
- From
- VoiceLumo
- To
- You, the owner
- Subject
- Booked: no heat, Dana Ruiz, tonight 10:30 PM
BookedUrgency: Emergency
- Caller
- Dana Ruiz, (555) 555-0142
- Address
- 418 Alder Street
- Problem
- Gas furnace quit. Fan runs but blows cold air. No heat in the house.
- Booked slot
- Tonight, 10:30 PM, on-call technician
- Recording
- Listen to the call and read the transcript (links work in the real email)
What it doesn't do
- It doesn't give legal or medical advice.
- It doesn't take card payments over the phone.
- It only knows what you tell it. Anything else, it takes a message and passes it to you.
Questions owners ask
Does it sound robotic?
Judge it yourself. Play the call at the top of this page, or ask for the demo number and talk to it the way a customer would. It says it is a virtual receptionist, speaks in plain sentences and lets the caller interrupt.
Can I keep my number?
Yes. Your number stays with your phone company. You turn on call forwarding to your VoiceLumo line, for every call or only the ones you don't pick up, and you can turn it off whenever you like.
What if it gets something wrong?
It only works from what you give it: your services, hours, service area and any prices you want shared. If a caller asks something it doesn't know, it takes a message for you instead of guessing. Every call comes with a recording and a transcript, so a mistake is easy to spot. Tell me and I fix it.
How are emergencies handled?
You decide what counts as an emergency for your business. Those calls are sent straight to the phone number you choose. If nobody picks up, the receptionist takes the details and sends them to you right away.
Is there a contract?
No. It is month-to-month and you can cancel any time.
Are calls recorded?
Yes. Callers are told at the start that the call is recorded. Recordings and transcripts are there for you to review and are only used to run your service. The Privacy page has the details.
What does it cost?
Less than one missed job a month. The exact price depends on your call volume and setup, and we go through it on the demo call.
Book your demo
15 minutes. You play the customer, I show you everything.
Built by Ravi Yadav
I'm Ravi. I build and run every VoiceLumo receptionist myself, so you deal with the person who built it.